Skills

Business Management

• Logic Models

• Program Assessment & Evaluation

• Project Management

Career Development and Counseling

• Career Counseling

• Interview Strategies 

• LinkedIn Profile 

• Networking 

• Resume & Cover Letter Writing

Change Management and Strategy

• Change Management and Strategy 

• Communication Planning 

• Force Field Analysis

• Impact Assessment 

• Implementation Planning

• Leadership and Sponsorship 

• Metrics and KPIs 

• Readiness Assessment 

• Risk Management 

• Sustainability Planning

• Training and Development

• Organizational Culture Assessment 

• Resistance Management 

• Stakeholder Engagement and Communication

Community Engagement  

• Community Needs Assessment 

• Community of Practice 

• Community Organization 

• Community-Based Program Development 

• Conflict Resolution in Community Settings 

• Cross-Cultural Competence in Communities 

• Conflict Resolution

• Cross-functional Collaboration

• Entering, Engaging, and Exiting a Community 

• Networking within Communities 

• Participatory Action Research (PAR) 

• Relationship Building 

• Social Capital Development 

• Stakeholder Engagement 

• Teamwork Strategies 

• Volunteer Coordination

Compliance

• ADA Accessibility 

• Section 508 Compliance

• WCAG

Content Creation and Communication

• Content Writing

• Copywriting

• Public Speaking

• Social Media Management (Facebook, Instagram)

• Storytelling

Cultural Competency in Business

• Autism in the Workplace

• Belonging Strategies for Historically Marginalized Groups (HMGs)

• Cultural Competency 

• Equity Assessment

• Equity Liaison Services

CRM and ERP Systems

• Salesforce

• SAP

Data Analysis

• Data Cleaning

• Data Coding

• Data Transcription

• Data Visualization

• Database Management

• Logic Models

• Tableau

Design Thinking 

• Design Thinking for Social Impact

• Human-centered design (HCD) 

• Information Architecture

• Problem Framing

• Systems Thinking

• Visual Communication

Editing 

• Book Editing 

• Consistency Checks

• Content Polishing 

• Copyediting 

• Editorial Feedback 

• Grammar and Syntax Review 

• Manuscript Editing 

• Proofreading

• Style Guide Adherence 

• Structural and Developmental Editing

e-Learning

• Blackboard

• Canvas

• Learning Management Systems (LMS)

• Moodle

Human Performance Improvement (HPI)

• ADDIE

• Adult Learning Principles

• Continuous Improvement in Training

• E-Learning Development

• Evaluation and Assessment in Training

• HPI Model Knowledge

• Instructional Design

• Kolb Experiential Learning (Theory and Application)

• Learning and Development Strategy

• Learning Evaluation Models (e.g., Kirkpatrick Model)

• Learning and Development (L&D)

• Needs Assessment

• Performance Gap Analysis

• Performance Improvement

• Training Delivery Methods

• Training Effectiveness Analysis

• Training Needs Analysis

• Training Program Development

• Training ROI Measurement

Human Resources

• Recruitment and Staffing

• Employee Relations

• Training and Development

• Performance Management

• Onboarding and Orientation

• Diversity and Inclusion

Instructional Design (ID) Tools

• Articulate Rise 360

• Canva 

• Figma

• Google Slides

• Infographics

• Milanote

• MindManger

• Mind Maps

• Presentation Design

• PowerPoint 

• Prezi

Interviewing

• Active Listening

• Interview Data Collection and Management 

• Privacy and Confidentiality Protocols 

• Empathetic Engagement with Research Participants 

• Interview Question Design

• Motivational Interviewing 

• Phone and Video Interviewing

Leadership Theories and Application

• Ethical Leadership

• Inclusive Leadership

• Service Leadership

• Transformational Leadership

Market Research and Marketing

• Branded Visuals 

• Color Psychology in Marketing

• Survey Monkey

Process

• Program Assessment & Evaluation

• SWOT Analysis

• Tango

• Visio

• Workflow Optimization

Problem-Solving

• Critical Thinking

• Complex Analysis

• Root Cause Identification

• Creative Solutions

• Informed Decision-Making

• Effective Strategy Implementation

• Adaptability

• Efficient Issue Resolution

• Logical Reasoning

Research Study Coordination & Management

• Code, curate, and evaluate diverse data sets

• Consent Forms 

• Compile materials for submission to funding organizations and foundations

• Conduct scientific experiments and observations

• Designing Study Protocols

• Draft detailed reports

• Engage in focus group studies and administer surveys

• Focus Group Facilitation

• Human Test Subjects 

• Grant Funding Processes 

• Grant Writing

• Grounded Theory

• Institutional Review Board (IRB)

• Literature Review

• Participant Recruitment 

• Participant Screening

• Perform literature reviews and library-based research

• Prepare documentation for Institutional Review Board assessment

• Qualitative Research

• Research Analysis

• Research Ethics & Compliance

Strategic Workplace Advancements

• Neurodiversity Drives Innovation

• Enhancing Retention through Belonging

• Cultural Competency for Efficient Teams

• Fair Operations, Optimal Business

• Equity Integration for Bottom-Line Gains

Survey Development

• Google Forms

• Mixed Methods 

• Qualitative 

• Qualtrics

• Survey Design

Placemaking

• Creative Placemaking

• People-centric Planning Strategies

• Placemaking in the Arts

Web Development and Design

• Google Sites

• Squarespace

• Weebly

• Wix

Writing

• Creative Writing

• Employee Handbooks

• Executive Summary

• Feature Writing

• Job Aids

• Policy Briefs & Memos 

• Press Releases

• Standard Operating Procedures (SOPS)

• Technical Writing

• Training Manuals

• White Papers